Cookie Policy Content
Last updated: 4 May 2025. This Cookie Policy explains how Crowborough Surveyor uses cookies and similar tracking technologies on crowboroughsurveyor.co.uk.
Contents
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner.
Cookies are not harmful and do not contain personal information such as your name or payment details. They do not give us access to your computer or any information about you, other than data you choose to share with us.
2. How We Use Cookies
We use cookies on this website to:
- Ensure the website functions correctly and securely
- Remember your cookie consent preference so we don't ask again
- Understand how visitors use our website so we can improve it
- Track enquiries submitted through our contact forms (via HubSpot)
- Deliver relevant marketing where you have given consent
3. Types of Cookies We Use
Essential Cookies
Always active — these cookies are strictly necessary for the website to work. Without them, some parts of the site will not function.
| Cookie Name | Purpose | Duration |
|---|---|---|
| cs_cookie_consent | Stores your cookie consent preference (accept/decline) | 1 year |
| XSRF-TOKEN | Security cookie to prevent cross-site request forgery | Session |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. No personally identifiable information is stored.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users by assigning a randomly generated number | 2 years |
| _ga_* | Google Analytics — used to persist session state | 2 years |
| _gid | Google Analytics — distinguishes users | 24 hours |
Marketing & Functional Cookies
These cookies are set with your consent. They enable personalised content and track the effectiveness of our forms and enquiries via HubSpot.
| Cookie Name | Purpose | Duration |
|---|---|---|
| hubspotutk | HubSpot — tracks visitor identity for form submissions and deduplication | 13 months |
| __hstc | HubSpot — tracks visitor browsing sessions | 13 months |
| __hssc | HubSpot — tracks sessions for analytics | 30 minutes |
| __hssrc | HubSpot — determines if a visitor has restarted their browser | Session |
4. Third-Party Cookies
Some cookies on our website are set by third-party services we use. We do not control these cookies and recommend reviewing the relevant third-party privacy and cookie policies:
- Google Analytics — Google Privacy Policy
- HubSpot — HubSpot Privacy Policy
- Google Fonts — loaded from Google's servers; Google may set cookies or log IP addresses. See Google's Privacy Policy.
- Font Awesome — icons loaded via jsDelivr CDN. See jsDelivr Privacy Policy.
5. HubSpot Cookies in Detail
We use HubSpot (HubSpot, Inc.) to power the contact and quote request forms on this website. When you submit a form, HubSpot may set cookies to track your interaction with us and to deduplicate contacts in our CRM system.
HubSpot's cookies only activate when you submit a form or when you have accepted marketing cookies via our cookie banner. You can review HubSpot's full cookie information at HubSpot's cookie documentation.
Data processed by HubSpot may be transferred to the United States. These transfers are protected by the EU-US Data Privacy Framework and HubSpot's standard contractual clauses.
6. Managing Your Cookie Preferences
Cookie Banner
When you first visit our website, a cookie banner will appear at the bottom of the screen giving you the option to Accept or Decline non-essential cookies. Your choice is saved for 12 months.
Browser Settings
You can also control cookies directly through your browser settings. Most browsers allow you to:
- View what cookies have been set
- Delete all cookies or specific cookies
- Block all cookies or cookies from specific sites
- Set preferences for specific websites
For guidance on managing cookies in popular browsers, visit:
Please note: disabling essential cookies may prevent parts of this website from working correctly.
Opt Out of Analytics
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
7. Your Consent
By clicking "Accept" on our cookie banner, you consent to the use of analytics and marketing cookies as described in this policy. If you click "Decline", only strictly essential cookies will be used.
You can change your mind at any time by clearing your browser cookies and revisiting our website to make a new selection, or by contacting us directly.
This website complies with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR) and the Data Protection Act 2018.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our data practices. The current version will always be available at this URL. The "Last updated" date at the top of this page shows when the policy was most recently revised.
9. Contact Us
If you have any questions about how we use cookies or would like to exercise your rights, please contact us:
- Website: crowboroughsurveyor.co.uk/contact
- Location: Crowborough, East Sussex, TN6
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data rights have been breached.
Related Policies
- Privacy Policy — how we collect and use your personal data
- Contact Us — get in touch with any data-related queries